What can I use as a form of payment?
We accept the following:
- Visa
- MasterCard
- Discover
- PayPal
Will I get a receipt with my order?
You will receive an itemized receipt with your shipped order.
Will my credit card be charged immediately?
Yes, your credit card will be charged immediately. You will only be charged for items shipped and back ordered items will be charged when shipped. You will also receive an e-mail if item needs to be backordered.
What if my selection is sold out?
If an item is sold out or on back order, you will be notified within 24-48 hours of receipt of order.
How soon will my item ship?
Items in stock will ship within 24-48 hours of receipt of order.
How do I track my package online?
You will receive your tracking number by email once your package has been shipped. To track your UPS or Fed-Ex package on UPS.com or Fed-Ex.com, visit the UPS or Fed-Ex tracking reference webpage. Type your Tracking Code in the Tracking field. Select Track to view the package details on the Tracking Summary page.
Is my online order secure?
Your online credit card transactions are secure with AGAPE. We use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information.
Where can I contact you if I have any questions?
Please call 1-877-336-2836, Monday – Friday – 8:30am to 5:30pm Eastern Time and from 8:30am- noon on Saturdays. To ensure excellent customer service, calls may be randomly monitored. You can also email us at info@myagapelife.com .
AGAPE’S PROMISE We’ve worked hard to bring you a secure online ordering environment. We hope you’ll contact us with your questions, comments or concerns. Customer service is something we take very seriously. Please let us know if there’s anything additional we can do to help you. Just email us at info@myagapelife.com or call, AGAPE Monday-Friday, 8:30am-5:30pm est and Saturdays 8:30 am -12 noon. AGAPE will not share, sell, or trade with third parties your personal information gathered online, such as email addresses, personal information collected will only be used by AGAPE only. We do not, and will not, participate in cooperative databases, which give other companies access to such personal information. For privacy purposes, all information relating to our customers is stored on a secure server, and all credit card information is stored in an encrypted format.
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